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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jessica Rovenstine

March 10, 2026

5  out of  5
rating by Jessica Rovenstine
"Highly recommend! Debbie Swinney, and her team—especially Sami Spain—have been absolutely amazing. They are always quick to respond, incredibly thorough, and genuinely considerate with every question and need I’ve had. Their professionalism and kindness make the entire process so much easier. I highly recommend this fantastic team!"
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Sabry Aldafari

March 5, 2026

1  out of  5
rating by Sabry Aldafari
"By far the worst service I’ve experienced through State Farm. It’s all thanks to Kayla. My family and I have been members since the 70s and The first time ever I’ve considered leaving was recently. Thanks to Kayla. The worst service. Never calls back. No help. Liar. It’s my first bad review I’ve ever had to make. That’s how bad she is. Once Greg left this office fell apart. Get better Kayla Or leave this industry."
We responded:
"Thank you for your feedback. This review appears to be for a different State Farm office, as we do not have a team member named Kayla or Greg and have no record of your account. We’re happy to help direct you to the correct agency if needed. Because this does not pertain to our agency, we kindly ask that you remove this review and redirect it to the correct office so they can address your concerns"
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Paolo Pailan

February 17, 2026

5  out of  5
rating by Paolo Pailan
"Paula is the best, always ready to help and always looking to get you the best deal you can have."
We responded:
"Thank you for the review Paolo! We appreciate you! Paula is incredible! Happy she was able help meet your needs!"
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Golfmd Orders

February 11, 2026

5  out of  5
rating by Golfmd Orders
"Always attentive."
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J C

February 9, 2026

5  out of  5
rating by J C
"Jack helped us switch two properties and vehicles over to State Farm. He took the time to meet face to face, discuss each property’s needs, and secured far more affordable policies without sacrificing coverage. He never pushed unnecessary add‑ons, focusing only on the essentials that truly mattered to us. He even honored a car insurance discount for taking a defensive‑driving course for my prior insurer! His professionalism and transparency made the entire process smooth and stress‑free -- very refreshing. Thank you!"
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Jamie

February 6, 2026

5  out of  5
rating by Jamie
"Another agent had ghosted me - Debbie's team came to the rescue on the same day I had moved to Olathe. They were able to transfer my auto and renter's insurance. I have many, many positive things to say!!! Thank you so much!"
We responded:
"Thank you Jamie for the 5 star review! We are so happy to help! Glad we were able to assist in a time crunch and get you all taken care of! Glad to have you aboard!"
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Frances Windsor

February 5, 2026

5  out of  5
rating by Frances Windsor
"I had the best experience my agent Jack, he was very knowlegable and willing to help us get just what we were wanting in insurance"
We responded:
"Thank you Frances! We are truly happy your experience with our office was great! Jack is wonderful at what he does!"
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Dave Stalling

February 5, 2026

5  out of  5
rating by Dave Stalling
"Debbie’s office and staff do a great job in providing my insurance needs. They have updated my vehicles mileage when I couldn’t log onto their servers. Always helpful in meeting my needs."
We responded:
"Thank you Dave! We appreciate you and are always happy to help with all of your needs!"
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Rachel

January 31, 2026

5  out of  5
rating by Rachel
"State Farm is such a great company. I am always pleased with their quick responses. Thank you"
We responded:
"Thank you for your review Rachel! So very happy to help!"
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Sally Manina

January 28, 2026

5  out of  5
rating by Sally Manina
"Good experience, keep up the good work! Thank you for all your help!"
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David Lessmann

January 26, 2026

5  out of  5
rating by David Lessmann
"My wife and I have been clients of Debbie Swinney for over 20 years. Throughout that time the service provided by her office has been exemplary. Debbie's experience, insurance knowledge, and customer service give us confidence in knowing that all our insurance needs are covered. The level of attention to detail is not only a strength of Debbie's but it carries over to her entire staff. It provides great confidence and satisfaction in recommending her agency for all of your insurance needs."
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BC Henry

January 23, 2026

5  out of  5
rating by BC Henry
"Natalie was absolutely amazing while I was changing my insurance to State Farm. She was very informed and went above and beyond. Great customer service!"
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RITA DETARANTO

January 20, 2026

5  out of  5
rating by RITA DETARANTO
"Agent Jack Chapman gave me excellent service and saved me money on my auto insurance. He was very knowledgeable and promptly returned my call to make changes regarding my insurance. Will definitely recommend State Farm .Many Thanks"
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Josh Orler

January 19, 2026

5  out of  5
rating by Josh Orler
"Debbie and staff were very accommodating and easy to work with."
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Mitchall Hazen

January 15, 2026

5  out of  5
rating by Mitchall Hazen
"I am so appreciative of Lindy and the staff who are so responsive to our questions and needs. We appreciate their support in helping to protect our valuable assets including our family, home, and vehicles. Thank you, Thank you, Thank you!"
We responded:
"Thank you Mitchall! We are always happy to help in any way that we can! So glad to hear your experience with Lindy and everyone here at the office has been so positive!"
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Steve Hoag

January 9, 2026

5  out of  5
rating by Steve Hoag
"Had a great experience changing insurance companies to state farm. Kate Hunsicker was a great agent to work with! Highly recommend."
We responded:
"Thank you Steve! We are so happy Kate was able to help! She is amazing!"
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Karli Hoag

January 9, 2026

5  out of  5
rating by Karli Hoag
"I got insurance through State Farm today and I had the easiest process and had the best agent Kate Hunsicker! She was the best and made the process such a great experience. Recommend going through her! :)"
We responded:
"Thank you for the review Karli! Kate is truly fantastic at what she does! We are lucky to have her!"
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William Moore

January 9, 2026

5  out of  5
rating by William Moore
"Great service and communication"
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j steven schweiker

January 8, 2026

5  out of  5
rating by j steven schweiker
"Best insurance agent ever!"
We responded:
"This is great Steven! We're happy you think so! Thank you for your continued business!"
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Teri Sabatino

December 29, 2025

5  out of  5
rating by Teri Sabatino
"I attended a fundraiser benefitting 15 and the Mahomies Foundation that Debbie Swinney chaired. She is exceptionally organized, thoughtful, and generous with her time and energy. The event was well-run from start to finish, and her kindness and professionalism really stood out. It’s clear she brings the same care and attention to everything she does, and I wouldn’t hesitate to recommend her to anyone looking for someone dependable and personable."
We responded:
"Thank you Teri for the kind words! Greatly appreciated!"
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The Residences at Park 39

December 18, 2025

5  out of  5
rating by The Residences at Park 39
"My experience has been beautiful........."
We responded:
"Thank you! You all are amazing! We are always here to help!"
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Jocelyn Mulford

December 18, 2025

5  out of  5
rating by Jocelyn Mulford
"Natalie was super responsive and easy to work with. Got me set up within 24 hours!"
We responded:
"Thank you Jocelyn! So happy we were able to get you taken care of so quickly! Natalie is fantastic at what she does!"
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Dresden Wilbur-Desir

December 17, 2025

5  out of  5
rating by Dresden Wilbur-Desir
"Great office!"
We responded:
"Thanks Dresden, we appreciate you!"
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Tanya Chai

December 10, 2025

5  out of  5
rating by Tanya Chai
"Paula is hands down the best State Farm agent I’ve ever worked with. From the first conversation, she made everything simple, clear, and stress-free. She truly takes the time to understand your needs and give personalized recommendations—whether it’s auto insurance, homeowners insurance, life insurance, or helping review coverage to make sure you’re protected. She knows it all! What I appreciate most is Paula’s responsiveness and genuine care. Anytime I have a question, she answers quickly and explains things in a way that actually makes sense. It feels like having a trusted advisor in my corner, not just an insurance agent. If you’re looking for a knowledgeable, reliable, and customer-focused State Farm agent, Paula is the one. She goes above and beyond and makes insurance feel easy. Highly recommend!"
We responded:
"Wonderful to hear! Thank you for being part of our State Farm family!"
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Scott Keen

December 8, 2025

5  out of  5
rating by Scott Keen
"Debbie Swinney has been my auto, home, personal and business insurance agent for more than 10 years. Her staff is always helpful, timely, and efficient. I highly recommend!"
We responded:
"Scott, thank you for this review and loyalty. It has been a pleasure to work with you over the years."