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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

James Ritter

May 20, 2023

5  out of  5 rating by James Ritter
"They are always so nice and helpful, so friendly."

Tiffany Mitchell

May 18, 2023

5  out of  5 rating by Tiffany Mitchell
"Kate has always done a great job finding us the best rates and fast service. I have referred her to friends and family."

Chuck Lukinac

May 17, 2023

5  out of  5 rating by Chuck Lukinac
"I have been a client with Debbie Swinneys office for many years. I am currently working with Michele on finding a policy that meets my needs. She listened to what I was looking for and got back to me quickly with several options. Michele has been a pleasure to work with."

rebecca bell

May 11, 2023

5  out of  5 rating by rebecca bell
"Kate Hunsicker was so helpful. She answered all my questions and the transition was smooth. Thank you."

Barb Silin

May 10, 2023

1  out of  5 rating by Barb Silin
"Terribe customer service, the team at this agency is awful to work with. I was in a car accident recently and they wouldn't even help me with the claim...they told me to call the State Farm 1-800 number to get started. It was a really scary time and they were absolutely no help and to make matters worse, would get frustrated and annoyed by my calls and questions. I left to go to another agent."

Autumn Beach

May 5, 2023

5  out of  5 rating by Autumn Beach
"I had a random question about teenage drivers, and Natalie was SO helpful. She took the time to share her personal experience with me which provided invaluable information - exactly what I needed! Thank you, Natalie!"

Angela Robertson

May 2, 2023

5  out of  5 rating by Angela Robertson
"Kate was fabulous to work with and answered all my questions in a very timely fashion."

Izabel Romero

April 25, 2023

5  out of  5 rating by Izabel Romero
"Very friendly and professional. I spoke with Michele and while what she quoted me wasn't quite what I was looking for; she made the process very simple. It was concise and easy to understand."

Kate Clark

April 12, 2023

5  out of  5 rating by Kate Clark
"Debbie Swinney's Agency & team are the BEST of the BEST. If you want amazing good quality service and great Insurance prices, you're coming to the right place. They truly care and do everything they can to help. Debbie's team goes the extra mile! I would HIGHLY recommend this agency for ALL your insurance needs!"

Rachel Anderson

March 30, 2023

5  out of  5 rating by Rachel Anderson
"I worked with Michele on getting quotes for my auto and renters insurance! She was extremely helpful with explaining and breaking down the coverages, really showed me what I was missing! I was unable to make the switch at this time, but I know exactly who to call when I’m ready next month, Michele the expert."

Denise Steele

March 28, 2023

5  out of  5 rating by Denise Steele
"I spoke with Michele and she quoted my insurance but it was a little higher than what I have right now. She was very professional and friendly and I will definitely reach out to her again next year!"

Lily Lily

February 22, 2023

5  out of  5 rating by Lily Lily
"Always very good service. Thank you!"

Jayme Midkiff

December 30, 2022

5  out of  5 rating by Jayme Midkiff
"Debbie and her team are wonderful! They’re so friendly and helpful. 10/10 recommend for all your insurance needs"

Alicia Fisher

November 23, 2022

5  out of  5 rating by Alicia Fisher
"I love that I switched to state farm! Very helpful with changing insurance and made the process easy! Tracie was very patient and nice when helping answer the millions of questions I had. I am very pleased with her customer service. Will recommend her and this office to anyone."

Skye Perez

August 31, 2022

5  out of  5 rating by Skye Perez
"Service was fast and friendly. Tracie was very professional and had a lot of product knowledge. All of my questions were answered thoroughly. Thankyou!!"

Olivia Stevenson

August 31, 2022

5  out of  5 rating by Olivia Stevenson
"I rarely do reviews but I couldn’t help but rave about how excellent Tracie was when it came to answering all my questions I had when trying to switch over insurances. She was very quick in reaching back to me, very friendly and really informative. Tracie was patient with helping explain the process to me and what all I needed to do. She made what would’ve been stressful to me a complete breeze."

Melanie Marroquin

August 30, 2022

5  out of  5 rating by Melanie Marroquin
"Tracie was super helpful and informative. She was great!"


June 29, 2022

5  out of  5 rating by ASHLEY STEVENS
"Tracie helped me so much! She answered all of my questions!! Very happy with her. :)"

ziad tariq

April 20, 2022

1  out of  5 rating by ziad tariq
"Don’t trust them"

Catharine Deever

April 11, 2022

5  out of  5 rating by Catharine Deever
"I was the victim in an accident that should be handled by another insurance provider - but there has been no movement on my claim with them to get me relief. State Farm's Natalie stayed on the line with me today to discuss the details of the getting relief. She was attentive, well prepared to answer my questions completely - and kind in her care of my issue. I've had State Farm for decades - and will continue to enjoy their service for years to come."

Courtney Stanley

March 18, 2022

5  out of  5 rating by Courtney Stanley
"I was extremely impressed with the quick response from Kaitlin to assist me with getting my car insurance switched over! Not only was she very attentive & answered all my silly questions, she was so sweet, understanding, & made sure I was comfortable with everything first. BEST experience I have had & I would suggest going through Kaitlin & Debbie for EVERYONE!"

Chris&Monse Adams

March 3, 2022

1  out of  5 rating by Chris&Monse Adams
"Rude and disrespectful customer service."

Jeff Porter

February 25, 2022

5  out of  5 rating by Jeff Porter
"Debbie Swinney State Farm Insurance handles all of our personal insurance, auto and home, and the liability and workers comp policies for my carpet cleaning business. All of their representatives are courteous and knowledgeable , particularly Natalie, who helped with an extremely difficult account. Throughout the entire process she kept kept her poise and remained cheerful, which was way more than I could do. Thanks Natalie! You rock!"

Lisa in God

February 22, 2022

5  out of  5 rating by Lisa in God
"Review by Mike Tolle - Had the great pleasure to call and spoke to Kaitlin Hunsicker for a quote. A great experience and now I am a State Farm customer. Kaitlin was patient, knowledgeable and a truly good person that i wanted to do business with. THANKS"

Barbara Meyer

February 22, 2022

5  out of  5 rating by Barbara Meyer
"We have known Debbie for 30+ years and we have relied on her for all our insurance needs. She has a great team! most recently, I have been working with Kaitlin on getting a new car insured. She was extremely nice and very efficient. I recommend THIS State Farm Agency!!!"