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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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gabe mcafee

November 1, 2024

5  out of  5
rating by gabe mcafee
"Kate made switching policies effortless. She was knowledgeable, patient, and went above and beyond to make sure I got the best coverage. Highly recommend her service!"
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Curtis Kempton

October 31, 2024

5  out of  5
rating by Curtis Kempton
"Always very responsive and helpful, would definitely recommend!"
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Larry Newkirk

October 28, 2024

5  out of  5
rating by Larry Newkirk
"I just called in and asked Lindy Hayes a Homeowners Insurance question. I was treated to a prompt, professional, and polite answer!"
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Amy Brune

October 28, 2024

5  out of  5
rating by Amy Brune
"We have been with Debbie Swinney for 20+ years and have always had excellent service. Unlike most other companies, every time I call, a real person answers the phone, and is usually able to help me or answer my question immediately."
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Massoud saeidi

October 26, 2024

5  out of  5
rating by Massoud saeidi
""I highly recommend Debbie Swinney’s State Farm office in Olathe, especially Agent Sami Spain! The follow-up and service are outstanding. Sami goes above and beyond to make sure all questions are answered and that everything is handled smoothly. It's a relief to work with such a responsive and friendly team. Thank you for the great experience!""
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Andrew Rayhons

October 23, 2024

5  out of  5
rating by Andrew Rayhons
"Debbie's office was amazing from the first call. Very quick to respond, answered all of my questions, and even helped me through some things I hadn't thought of. Kate was especially helpful, as we worked together to save money over my current provider. Would definitely recommend!"
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Mark Carder

October 22, 2024

5  out of  5
rating by Mark Carder
"The service has always been prompt and helpful since Debbie's office provided my auto and home insurance."
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Claudia Fuleihan (Claudia-Eyedeal)

October 18, 2024

5  out of  5
rating by Claudia Fuleihan (Claudia-Eyedeal)
"Sami is excellent, she always answers our questions promptly and she is very knolewgable"
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Jan Dowell

October 11, 2024

5  out of  5
rating by Jan Dowell
"State Farm home office was unable to help me but Lindy took care of it quickly & efficiently. Always great to work with this office"
We responded:
"Thanks Jan for the 5 star review! We are always glad to help! Lindy is amazing at what she does, and finding solutions! Always feel free to call our office for anything you are needing!"
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Tracy Parker

October 11, 2024

5  out of  5
rating by Tracy Parker
"Awesome people to work with! Kate was very helpful and knowledgeable about everything and helped me get exactly what I needed. Would recommend to everyone in the area for all your insurance needs."
We responded:
"Thanks Tracy! Kate is fantastic at what she does! Glad to see she was able to get you exactly what you were needing! Welcome aboard!"
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Jamie Luster

October 2, 2024

5  out of  5
rating by Jamie Luster
"Kate H. was fabulous to work with. Our family are return customers. She was very thorough with information reevaluating the benefits of our Home Owner’s and Vehicle Insurance policies. Thanks Kate for a job well done!"
We responded:
"Welcome back Jamie! Thanks for the review! Were so glad Kate was able to assist with your return and make everything smooth for you! Please let us know if there is anything you need!"
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Kayla Deghand

September 27, 2024

5  out of  5
rating by Kayla Deghand
"Sami was wonderful explaining to me all the ins and outs of buying a new car, and helping me find the best plan. Thanks Sami!"
We responded:
"Thanks Kayla! Sami is very knowledgeable and always willing to help! Were so glad she was able to help out with the new car!"
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Rafael Rocha

September 25, 2024

5  out of  5
rating by Rafael Rocha
"Natalie was really nice and helped me with everything | needed and their phone services are really good too lots of nice people at this location."
We responded:
"Thanks Rafael! Natalie is wonderful, and everyone that works at our office is always more than willing to help! Feel free to give us a call anytime!"
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Wildflower Realty

September 24, 2024

5  out of  5
rating by Wildflower Realty
"Kate was very considerate of my time and got the policy in place real quick."
We responded:
"Thank you so much for your review! Happy Kate could make the transition quick and easy for you!"
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Dylan Partridge

September 19, 2024

5  out of  5
rating by Dylan Partridge
"We recently just switched and our new agent Kate was so positive, helpful, and kind. I would recommend her with anyone. She made the process very easy and explained everything to us every step of the way. Best agent I’ve worked with."
We responded:
"Thanks for the review Dylan! Kate is great! We love having her in the office! So glad she could help with the switch!"
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Melissa Stevens

September 9, 2024

5  out of  5
rating by Melissa Stevens
"Very professional, wonderful to work with. Natalie took care of everything I needed, she is fantastic!"
We responded:
"Thanks for your review Melissa! Natalie is awesome! We are so glad she could get you taken care of! Always call if you need anything!"
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Colby Carson

September 6, 2024

5  out of  5
rating by Colby Carson
"Kate Hunsicker is a lifesaver! She made the entire process of getting insurance so easy. She was incredibly patient and explained everything in a way that was easy to understand. State Farm not only saved me a ton of money but also gave me peace of mind. I highly recommend Kate and State Farm to anyone looking for great insurance!"
We responded:
"Thanks Colby! Kate is fantastic at what she does. Were so glad she could make your transition so easy and stress free! Welcome aboard!"
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Cookinfresh

September 5, 2024

5  out of  5
rating by Cookinfresh
"Fantastic customer service. One of the best insurance agencies I've worked with. I can usually get answers to any question immediately, no matter who answers the phone. Highly recommend this agency."
We responded:
"Thank you so much for your review! Our team is always happy to help!"
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dougofkc

August 21, 2024

1  out of  5
rating by dougofkc
"I've had my insurance with this group for 23 years and with State Farm for 31 years total. Debbie took over Ted Hale's book of business ~10 years ago. I never met Ted and the second time I heard from Debbie was today after State Farm cancelled my auto policies. Decent experience with her office staff over the years but the last week all of the problems one would expect from an absentee agent manifested with the cancellation of my policies. 1. Several vehicles hit by a hail storm. I started the claims, found out the damage was only a few thousand and opted to fix on my own. Her office and the adjusters advised that was smart to avoid rate increase. No claim made, no heads up from my agent but 3 hits against my rating. 2. Minor claims like broken windows and wheel damage from potholes. Office said no big deal that's what insurance is for 3. More involved incident with debris from a trailer in the road. No other cars involved, just minor damage to my 2022 Ram but the radiator was destroyed. 2 months in the shop and Dodge notified us the truck couldn't be fixed. I called the office and they told me tough luck. The value to cost repair ratio didn't warrant a total and that many others were in my same situation. I traded the truck at an enormous loss to get back on the road. 4. State Farm cancelled my auto policies with no heads up or warning from my agent. Agent Swinney finally called me (second conversation in 10+ years) told me it wasn't her offices fault, complained that her cut of my policy was only $1700 per year, told me State Farm should have totaled out my truck and proceeded to argue with me defending her agency. Multiple homes, cars, life insurance, umbrella policies etc, it doesn't matter to the agents or the big corporation. Unlock their high risk matrix regardless of the reasons and your out. It's all smiles and rainbows when they collect your money but don't count on this office or State Farm to watch out and caution when the relationship gets bumpy. They will drop you without hesitation and tell you its all your fault."
We responded:
"Thank you for sharing your feedback. We deeply regret to hear about your recent experiences and want to address your concerns with the attention they deserve. There are several factors to this situation that we feel would be better addressed within our office. We are grateful for your loyalty over the past 23 years. It’s disappointing to learn that we have not met your expectations recently. We strive to provide excellent service. Please reach out to our office directly so we can discuss your situation in more detail and work towards a resolution."
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Christopher Gude

August 19, 2024

5  out of  5
rating by Christopher Gude
"This office is the best! Lindy is my account rep, and she is professional, responsive and thorough. I highly recommend this State Farm office!"
We responded:
"Thanks so much Christopher! We are so glad to have with out office! Lindy is incredible! We are so happy she is always able to make your experience a great one!"
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Gunnar Koenig

August 14, 2024

5  out of  5
rating by Gunnar Koenig
"Great office in the KC area. Lindy is amazing!"
We responded:
"Thanks Gunnar! Lindy is amazing at what she does! We're lucky to have her!"
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Veronica Sabado

August 6, 2024

5  out of  5
rating by Veronica Sabado
"Everyone in Debbie Swinneys office are always so helpful. No make what questions I have they always have an answer for me right away."
We responded:
"Thanks so much for your review Veronica! We are always here and happy to help!"
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Phoebe Rich

July 23, 2024

5  out of  5
rating by Phoebe Rich
"This is a wonderful office to work with!! Everyone I’ve dealt with has been very helpful and knowledgeable. I have worked mostly with Lindy regarding closing out my Mom’s policies and Lindy has been absolutely great to work with!! I’ve needed a bit of extra time to get some documents ready and she’s been very patient. Overall, a great experience with everyone!!"
We responded:
"Thanks Pheobe! Lindy is amazing at what she does! We are glad we could help you and your family with everything you were needing! Always feel free to reach out or stop by for anything you need!"
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Bonnie Baker

July 17, 2024

5  out of  5
rating by Bonnie Baker
"I didn't receive my State Farm bill and it was already the 17th of the month. Natalie Bycraft at Debbie Swinney office Did me a favor by emailing me the bill so that I would not be late for the payment."
We responded:
"Thank you Bonnie! We are sorry to hear that you didn't receive your bill. We are lucky to have Natalie, and are very glad she was able to help you out with your bill in a timely manner!"
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Laura Sloan

July 17, 2024

5  out of  5
rating by Laura Sloan
"Debbie Swinney and her staff are always friendly and helpful. Every staff member I've talked to has been wonderful--most recently Kaitlin Clark. Thanks to all of you for the great service!"
We responded:
"Laura, we are so glad to hear this. Thank you for being part of our State Farm family!"